At Rings of Champions, your satisfaction is our priority. With over 31 years of experience in dealing with rare and unique championship rings, we strive to ensure that every purchase meets your expectations. However, if for any reason you are not fully satisfied with your purchase, we have a straightforward return policy in place to address your concerns.
Please follow these guidelines for returns:
- Notification: You must contact us within 24 hours of receiving the ring to initiate the return process. This ensures prompt handling of your request.
- Return Period: The item must be returned within 7 days of receipt. This timeframe allows for the efficient processing of your refund or credit.
- Condition of Return: The ring or item must be returned in the same condition as it was received. This includes all original packaging and accompanying documentation.
- Refund Policy: Upon receiving the returned item and verifying its condition, we will issue a refund for the full purchase amount, excluding shipping, handling, and insurance costs.
- Credit Offer: If the item is not returned within 7 days, we will offer an in-house credit for future purchases instead of a refund.
- Condition Assessment: If the condition of the ring differs from its original state upon return, or if the return request is made after 7 days, issuing a credit will be subject to evaluation.
We appreciate your understanding and cooperation in adhering to these return guidelines. We aim to ensure a seamless and satisfactory shopping experience for all our customers.
Thank you for choosing Rings of Champions. Should you have any further questions or concerns regarding our return policy, please do not hesitate to contact us. Your satisfaction is our commitment.